Academic Papers.

Our HEAL program embeds organizing into the healthcare setting and has created change in local clinical practice and quality improvement efforts as well as local and state-wide policy change that improve conditions for systemically harmed communities.

Community organizing - like our HEAL program - offers a framework to address the gap in power that drives structural health inequities. Learn about three important principles that health systems should integrate into their approach to addressing these gaps: shifting power, centering lived expertise, and solidarity.

Healthcare has increasingly embraced storytelling, acknowledging its vital role in addressing burnout, nurturing resilience, and driving behavior change. Read examples of how clinicians are using storytelling practices.

We found significant improvements in RLI participant well-being after the course, and these improvements remain at 6-months post-program.

Relational organizing contributes to greater self-efficacy in a time of crisis, an enhanced sense of connection, and ultimately a sense of successful collaboration between community health clinics, public health offices, and community groups.

The presence of relational leadership practices has been consistently associated with positive outcomes including reduced burnout, improved employee engagement, improved well-being, and improved communication. These outcomes in turn have been associated with downstream effects of lowered outpatient costs, improved patient quality care measures, and improved health outcomes.

We have embedded a relational community organizer within health care to advance health equity. Learn how relational organizing during COVID-19 contributed to the alignment between cross-sectoral groups that was key to success. See Chapter 1, pages 62-77.

As the burnout and workforce crises have accelerated, we have identified strategies can be useful to leaders to support teams and build organizational resilience in primary care moving forward.

Our research team found participants in the Relational Leadership Institute had greater self-awareness, deeper understanding of others, and increased confidence in supporting others, building relationships & making positive changes on their teams.

Organizational development research points to evidence-based leadership actions during the tail of the pandemic that could not only promote well-being in the short term but also imprint more permanently into the culture of the health care system.

We have an opportunity to reimagine visits entirely—both office-based and virtual—and leverage technology to transform a unidirectional model into one that values relationships as critical facilitators of health and well-being for both patients and providers.